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Privacy Policy

Last Updated: July 1st, 2025

1. Introduction

BoodleX AI (“we”, “us”, “our”) values your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you access or use BoodleX AI, our AI-powered platform that provides unified access to multiple artificial intelligence services. By using our services, you agree to the terms outlined in this policy.

2. Data Collection

We collect two main types of data:

Personal Information:
    • Identity Data: Your name, username, account details, and profile information.
    • Contact Information: Email address, phone number, and billing address.
    • Financial Information: Payment details processed via third-party providers (e.g., Stripe, PayPal). We do not store complete payment details directly on our servers.
    • Usage History: Records of your interactions with our platform, including AI service usage patterns, conversation history, and preferences.
    • Communication Data: Records of correspondence between you and BoodleX AI.
    • Content Data: Prompts, queries, and AI-generated responses processed through our platform.
Non-Personal Information:
    • Technical Data: IP address, device type, browser type, operating system, and other technical identifiers.
    • Usage Data: Information about how you use our platform, including session duration, features used, AI models accessed, and interaction patterns.
    • Analytics Data: Aggregated data used to measure performance and user engagement.
    • Cookies and Tracking Data: Information collected through cookies and similar technologies.

3. Use of Collected Data

We use the data we collect to:

    • Provide and maintain the services of BoodleX AI, including processing your requests and facilitating access to various AI models.
    • Route your queries to appropriate AI service providers and return responses to you.
    • Improve and personalize your user experience through AI model recommendations and adaptive preferences.
    • Develop new features, products, and services based on user behavior and feedback.
    • Process transactions securely through third-party payment processors.
    • Send service updates, technical notifications, and promotional materials related to BoodleX AI.
    • Analyze usage patterns to enhance the performance and functionality of the platform.
    • Debug issues and optimize platform performance across multiple AI integrations.
    • Comply with legal obligations and prevent fraud or abuse of our services.
    • Monitor usage levels in accordance with our Fair Use Policy to ensure platform sustainability.
    • Generate anonymized insights to improve our service offerings (with anonymized data only, unless you’ve explicitly consented otherwise).

4. Third-Party Services

We integrate third-party services to provide essential functionality. These services are bound by confidentiality agreements and comply with GDPR and relevant regulations. Examples include:

AI Service Providers:

    • OpenAI: For ChatGPT and GPT model access
    • Anthropic: For Claude model access
    • xAI: For Grok model access
    • Google: For Gemini model access
    • Meta: For Llama model access
    • DeepSeek, Perplexity AI, Cohere, Mistral AI: For their respective AI services

Other Third-Party Services:

    • Analytics Providers: Google Analytics, Mixpanel, or similar services for tracking and improving platform performance.
    • Payment Processors: Stripe, PayPal, or other payment gateways to securely process financial transactions.
    • Security Services: Security monitoring and authentication services to detect and prevent unauthorized access.
    • Cloud Storage: Secure cloud storage providers for hosting user data and platform infrastructure.

Important Notice: When you use AI models through BoodleX AI, your data may be processed by the respective AI service providers according to their own privacy policies and terms of service. BoodleX AI does not hold responsibility for the content generated through these third-party AI services. It is the user’s sole responsibility to ensure that any content generated using our platform complies with all applicable laws, including but not limited to privacy laws, intellectual property rights, copyright laws, and any other relevant regulations in the user’s jurisdiction.

We do not sell your data to third parties. When we share data with service providers, it is solely for the purpose of providing and improving our services.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve the functionality of our platform. These include:

    • Essential Cookies: Required for the basic functionality of the platform, such as authentication and security.
    • Session Cookies: To keep you logged in during your session and maintain your preferences.
    • Preference Cookies: To remember user settings, AI model preferences, and customization options.
    • Security Cookies: To enhance platform security and prevent unauthorized access.
    • Analytics Cookies: To track usage patterns, identify areas for improvement, and optimize performance.
    • Feature Cookies: To enable specific features and functionalities of BoodleX AI.

You can manage or disable cookies through your browser settings, but this may impact the functionality of BoodleX AI.

6. International Data Transfers

Your data may be processed in countries outside your jurisdiction, including in the United States and other countries where our service providers and AI partners operate. We ensure appropriate safeguards, such as:

    • Standard Contractual Clauses approved by relevant data protection authorities.
    • Data Processing Agreements with strict privacy provisions.
    • End-to-end encryption for sensitive data.
    • Compliance with cross-border data transfer regulations.

7. Data Security

We employ comprehensive, industry-standard security measures, including:

    • SSL/TLS encryption for secure data transmission.
    • Multi-factor authentication for access to sensitive systems.
    • Strict access controls with role-based permissions.
    • Regular security audits, penetration testing, and vulnerability assessments.
    • Automated monitoring and threat detection systems.
    • Employee security training and background checks.
    • Secure data backups with encryption.
    • Disaster recovery and business continuity plans.
    • API security measures for third-party AI service integrations.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy:

    • Active user accounts: Retained for the duration of the account’s activity.
    • Terminated accounts: Retained for six months post-termination to comply with legal obligations or resolve disputes, after which it is securely deleted or fully anonymized.
    • Payment information: Retained in accordance with financial regulations, typically for 7 years.
    • Usage logs: Retained for 12 months for security and analytics purposes.
    • Conversation history: Retained according to user preferences and platform settings, with options for automatic deletion.

9. Your Rights

As a user, you have the following rights under applicable data protection laws:

    • Access: Request a copy of your personal data stored by BoodleX AI.
    • Correction: Request corrections to inaccurate or incomplete data.
    • Deletion: Request the deletion of your personal data (subject to legal or operational requirements).
    • Restriction: Request limitations on how your data is processed.
    • Objection: Object to specific uses of your data, such as marketing communications.
    • Data Portability: Request that your data be transferred to another service provider.
    • Withdraw Consent: Revoke consent for data processing at any time where applicable.

To exercise these rights, contact us at [email protected].

10. Children’s Privacy

BoodleX AI is not intended for individuals under the age of 16.

    • We do not knowingly collect data from children.
    • If we discover that a child has provided personal data, we will delete it promptly.
    • Parents or guardians who believe their child has provided personal information should contact us immediately.

11. Data Breaches

In the event of a data breach, we will:

    • Notify affected users within 72 hours.
    • Inform relevant authorities as required under GDPR and other applicable regulations.
    • Take immediate action to mitigate risks and prevent further breaches.
    • Provide clear information about the nature of the breach and steps being taken.

12. AI-Specific Privacy Considerations

Given our role as an AI service aggregator:

    • Data Processing: Your prompts and conversations may be processed by multiple AI providers depending on the models you choose to use.
    • Model Training: We do not use your personal conversations to train AI models unless you explicitly opt-in to such programs.
    • Content Monitoring: We may monitor usage patterns to prevent abuse and ensure compliance with our terms of service.
    • Third-Party Policies: Each AI service provider has their own privacy policy that may apply to your interactions with their models.

13. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy. Users will be notified of significant changes via email or through the platform. Continued use of BoodleX AI after policy changes constitutes acceptance of the updated policy.

14. Contact Information

For privacy concerns, data protection inquiries, or to exercise your rights, contact:

Email[email protected]
Support: [email protected]

For general inquiries about our privacy practices or this policy, please don’t hesitate to reach out.

By using BoodleX AI, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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